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why Yonnect?!

Businesses

Empowering Connections Messenger

With Yonnect messenger, you step into a world of secure and intelligent communications. Sending messages, making voice and video calls, and sharing files are all at your fingertips. We didn't just stop at sending and receiving messages; as a Yonnect user, we've given you more administrative controls:

  • Send a single message to a specific group of people

  • To support the products or services of your collection site

  • Online support of the site

We considered all job groups in the Yonnect project and started a new chapter in the world of messaging. Strengthen your work and friendly relationships with Yonnect. Stay in touch with your friends and family anytime and anywhere.

Personal Messaging

Personal and Private Messages, Secure Communication

The expectation from messaging platforms is the ability to send and receive personal and private messages in a secure environment. With Yonnect Messenger, you can send personal messages (PMs) and direct messages (DMs) to anyone you want, whether they're a coworker, friend, or family member. Make high-quality voice and video calls. Every friendly message is a step towards a stronger connection.

Group Messaging

Unified Teams for Personal and Business Usecases

Participate in group discussions by creating and joining various work-related and social groups. Members can share messages and documents so that many friends and colleagues can see them. With the group messaging feature, expand your circle of friends and execute group tasks more quickly and in a more coordinated manner by sharing ideas and planning exciting adventures.

Support Messaging

Customer Support Solutions for Businesses

We are your support in the digital world. We know that with the expansion of the Internet and the boom of online businesses, everyone may need help from others and a collection.

For example, manage after-sales support requests with a support team:

A user's message is distributed to all support members, and one team member will take charge of responding and providing the necessary support services. The features of this section will be explained to you. We will continue to detail all the features of this section.

Broadcast Messaging

Broadcast Messaging for Simultaneous Delivery to Multiple Groups

Broadcast Messaging allows administrators to send messages to different groups at the same time. This method of communication allows private or group response to contacts. Broadcasting is commonly used to send announcements, notifications, updates, and important information to large groups of audiences.

  • Broad coverage

  • Save time and energy

  • Quick notification

  • Enhancing communication

  • Diversity in sending file types

  • Setting the access level

  • Creating different groups

  • Error reduction

Business Messaging

Inner Communication Reaches Peak Efficiency with Organizational Messaging

Organizational Messaging is a tool used in organizations for communication and message exchange among employees. This capability is designed for internal communications within organizations, allowing teams and employees to connect with each other in a centralized location, share messages and files, and communicate in groups or private chats. Organizational Messaging enhances efficiency and effectiveness by creating a warm and friendly work environment.

Reducing the volume of internal emails

By providing one platform, it reduces messaging cost, time and manpower requirements.

Facilitate team communication

Ability to communicate quickly and easily with colleagues in different teams, groups and projects.

Set the access level

Administrators can set different accesses for job groups in order to increase security and control over communication.

Bots

Messenger Bots Foster Faster Quality Interactions

From today, any business, regardless of its size or the nature of its activities, can utilize bots. Messenger bots are capable of performing various actions, including answering frequently asked questions, processing orders, sending notifications and updates, conducting surveys, and many other tasks.

Automatic operation without human intervention

Robots are designed and implemented by a programming team and then operate independently without the need for human intervention and have the ability to interact with multiple users at the same time.

Connect to Fast Actions

Messenger bots speed up processes, increase accuracy in doing things. Finally, bots improve communication between users and brands by taking quick actions.

Don't Miss a Moment!

Voice and Video Calls Are Essential Nowadays

Whether for daily chats or work reviews, Yonnect's video and voice calls offer an experience akin to being there in person. Furthermore, these capabilities allow you to extend your communications beyond geographical limits, keeping you connected with people worldwide.

*For more information on Yonnect's communication features, please read the Room section.

Fast and Even Faster

Fast Actions for Streamlined Messaging Workflows

By clicking on this feature, access to a list of various and widely used actions is provided. We pre-define these actions to speed up the sending of messages, forms, files and links. Fast Actions allow you to quickly post topics and activities that are frequent and time-consuming. From sending the validation code to ready messages from the support team.

  • Simplify interactions

  • Define actions in advance

  • Just a few simple clicks

  • Friendly user interface

  • Short and complete offers

  • Reducing personnel errors

Join us today and experience fast and easy interactions on Messenger.

Information Repository

Knowledge Base Ensures No Question Goes Unanswered

Leveraging the experiences of others saves time and costs while improving work quality.

  • Any organization can create a knowledge base to share accumulated knowledge.

  • Individuals granted access by the management add new solutions and information to this knowledge base.

Answers to past challenges are stored, making them easily searchable and usable in the future for solving similar issues.

How to build a customer-facing knowledge base?

Yonnect

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